shared-hosting

Server Management

Server-management

- Server support services

ScopeHosts management introduces server support services exclusively for Windows and Linux server owners, dedicated server owners, co-locaters and end users. Our professional and certified systems administrator fully takeover the responsibility of server management, and server security along with server monitoring.

It is our job to manage your servers 24 hours a day, 7 days a week, 365 days a year. Managing servers can be a difficult and time consuming task, even for the most experienced technician.We take pride in our systems administration work and guarantee our clients optimum results, thus providing your customers with quality support. Our priority is to provide high quality Linux and Windows server support services with affordable rates to all the users.Our Windows Server management and Linux server management provides top quality system administration services on various platforms like CentOS, Redhat EL, Fedora, FreeBSD ( Cpanel - Plesk - DirectAdmin) and Windows 2008, 2012( Plesk ) thus providing you easy hands on quality services.


WHM/CPanel Technical Issues

System updates, debugging errors, patching bugs, system compatibility checks.

Server Backup Restoration

If your server requires a restore, we'll restore all of your backups returning your server back to normal.


24x7x365 Server Monitoring with Reboot

If your server is down, we will follow your instructions to reboot it by either contacting data center or accessing reboot port. Our response time on reboots is Guaranteed within approx.15-30 minutes!

Server Migration

If you are moving accounts from one server to another, we will migrate them for you from the old server to the new server. You must have root access and CPanel running on both the old server as well as the new server.


Monitoring Stats

Access your monitoring stats online, in addition to our weekly uptime reports e-mailed to you!

Disaster Recovery and Hack Recovery

If your server is crashed or hacked, we will determine the cause and rebuild your system from backups.


Within 24 Hour Resolution Time Guarantee for Support Tickets

Statistically, most tickets are completely resolved in less than 3 hours.

Backend Server Software Support and Upgrades

Get the latest versions of all system software: Kernel, Apache, PHP, MySQL, Perl, Exim, FTP, WHM/CPanel, etc...


PCI Compliance

Ensure your server is compliant with the latest industry requirements and standards for conducting e-commerce on your server safely and securely.

Initial Server Setup

If you have a new server, we'll setup and configure the server completely from scratch to get the server ready for your use !


Within 6 Hour Response Time Guarantee for Support Tickets

Statistically, most tickets are responded to in less than 1 hour.

Unlimited Admin Work Time

We do not limit the amount of work we do for you, and we do not have any additional fees!


System Security, Optimization and Hardening

Performed upon your request as often as you would like. We have a comprehensive list of security software we install and support listed below. If you have any special security requirements, please contact us.

3rd Party Software Installation

Fantastico, RVSkin, CpanelPro, CpanelXp, ClamAV, Mail,scanner, URCHIN, ZendOptimizer, Ioncube, GD, Curl, Freetype, Eaccelerator, Ruby on Rails, ImageMagick, Perl modules, etc...

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