FAQ - Have Questions? We Got Answers For You!

1. What is Wordpress?

Ans: WordPress is a leading Open Source Content Management System(CMS). It powers millions of websites, blogs and more. Our service takes care of all aspects of hosting so that you can concentrate on your business growth. Our team will cover all the aspects like security audit, auto-updates, plugin configurations etc. Unlike shared hosting, Wordpress hosting has a lot of CPU power, inodes, RAM resources and is powered by cPanel.

2. What is Managed Wordpress Hosting ?

Ans: Managed WordPress Hosting is a seamless solution provided by ScopeHosts for all those who crave for more power, easy scalability and security, without hiccups of constant manual updates and technical adjustments. Just with a single click, Wordpress will be installed in your cPanel. You just need to log in, build, edit and manage your website.

We have customized and built our servers specially for wordpress to perform at an optimum level - 20X faster and more secure than a Standard Web Hosting Plans. We have a 24/7 Pro Team available to assist with any questions you may have. So, stop waiting and start building your blog or website with fast, secured and reliable and affordable Wordpress Hosting.

3. In which location Managed Wordpress Hosting is provided ?

Ans: We provide Managed Hosting service in World-Class TIER III+ Evoswitch Datacenter, the Next-Gen Datacenter with high security, connectivity and sustainability, located at Amsterdam, Netherlands.

4. How many websites can I host with this service ?

Ans: You will be able to host 2 websites in WP-Mini, 5 websites in WP-Basic, WP-Geeks is available to host around 20 Websites, host unlimited low traffic websites on WP-Pro. Choose the most suitable plan to have a strong web presence for your business. Talk to us if you need help with choosing the right plan.

5. Does Managed Wordpress Hosting come with SSDs Space ?

Ans: Yes. Our service comes with Solid State Drives to provide you the best experience to host your website. We have Enterprise SSDs mounted on hardware RAID-10 Controller to give optimum results for your web pages to load 20x faster than normal HDDs. Unlike HDDs the SSDs are not affected by magnetism, which can erase the data.

6. Will you help me migrate my website from Other Provider ?

Ans: Yes, we do provide High Priority Migration Support to transfer your Wordpress websites from other providers. After subscribing to any of our above plans, you just need to open a support ticket requesting for Migration of Service with details of other provider control panel login.

7. Do you offer my money back if I am not satisfied with your service ?

Ans: We are confident that you will be satisfied with our services and support. We will be saddened to let you go, but you will have full freedom to cancel our service anytime and get Moneyback according to our Anytime MoneyBack Policy. Full refund is provided if you cancel within the first 30 days of your service subscription.

8. I have lost my website backup, files and data. Will you help me to recover it ?

Ans: Yes, we will help you in recovering your website files and data. Our off-site backup servers store daily backups, weekly backups and monthly backups. A set of 4 backups is stored on our off-site backup servers. You can request for offsite auto backup whenever required and you can have your data backup as soon as the payment is received.

9. Will my website be auto updated ?

Ans: Yes, our managed hosting solution will make sure that your website is auto updated with latest and core updates. Your website will be updated with latest security patches as and when the new security patches are released.

10. What are the advantages of Managed WordPress hosting service from ScopeHosts ?

Ans: WordPress lets its users manage all of the content on a website furnished with the best suite of themes, add-ons and plugins which can be easily installed whenever required. Our hosting service allows you to easily install various themes or plugins and more to have a customized website.

11. Am I allowed to add more websites to the current plan ?

Ans: No, you cannot add extra websites to any of the above mentioned plans. The number of websites that can be hosted will remain unchanged. If you want to host more number of websites then you can switch to the next higher plan. Talk to us if you have any specific requirements.

12. Do I need to set up my website database ?

Ans: No, we take care of everything. So, the process of setting up the database is made very easy for you. You can immediately start blogging or create your website once you purchase a suitable plan.

13. How do you provide support to your clients ?

Ans: We provide customer support for 24/7 via emails, live chat and ticketing system.

14. Is Managed WordPress Hosting right for me ?

Ans: Our WordPress Solutions are made for both the first time user and the experienced. Managed WordPress Hosting provided by ScopeHosts is loaded with features and designs to make it easier for you to optimize your site to perform faster without compromising the security. Features like Git, site staging and WP-CLI will engage the experienced users to try something advanced on their website.

15. Can I transfer my WordPress hosting to Scopehosts ?

Ans: Yes. You can transfer your site over to ScopeHosts WordPress Hosting with just a click! You can either put it on a temporary domain or move it to your domain name, followed by a review to publish your website.

16. How can I scale my WordPress hosting server ?

Ans: Vertical scaling of all aspects of your WordPress site server is possible through managed WordPress hosting platform. Cloning could be done on a need basis.

17. Can you handle my WordPress website with thousands of daily visitors ?

Ans: ScopeHosts hosting platform can host WP sites of all sizes. Servers can be scaled in a simple step, it is as easy as a single click of the mouse.