FAQ - Have Questions? We Got Answers For You!

1. What is Shared Hosting ?

Ans: It is the Basic Level Service of web hosting products. This service is most popular and less Expensive, attracting Freelance Webmasters, small businesses, blogs, portfolios and websites with less traffic. With this service, you Share Resources of the server like Memory, CPU, Storage and Bandwidth along Multiple clients. It is one of the affordable ways to get your websites up and running.

2. Where is this SSD equipped affordable hosting located ?

Ans: Our best cheap web hosting service is located in Netherlands, Amsterdam. One of the leading city to have many TIER III Datacenter, which are best in security and sustainability.

3. How many websites can I host with different packages of this best hosting service ?

Ans: The number of websites you can host with the account depends on plan you choose to subscribe. For WSH-Mini plan you can host upto 2 websites. For WSH-Basic plan you can have upto 5 websites. For WSH-Geeks plan it will be upto 10 websites and For WSH-Pro plan can host upto UNLIMITED Websites. Also with WSH-Pro plan you will get Free domain and Free Comodo Positive SSL on annual subscription. Choose the best plan to get your website hosted efficiently.

4. Which hosting product is good for my website ?

Ans: In case you are new to hosting your business website and if your website has moderate traffic and database, then Shared Hosting is likely to be best option for you. As it is the very Affordable and reliable service with enough resources to load sites quickly.

5. Can you explain performance difference between normal HDD`s and SSD`s ?

Ans: You will get 200% guaranteed performance boost on our Solid Stated Drives hosting services. When compared to normal HDD spinning drivers, our blazing fast pure SSD`s are connected with Hardware Raid Controller on RAID-10 partition performing at optimum best. Unlike HDD`s the SSD`s are not affected by effects of magnestism, which can erase the data.

6. Do you provide website migration support ?

Ans: Yes, we do provide FREE website migration support on purchase of any plans mentioned above. We only perform migration support for plesk to plesk transfer, in cases where you are hosted in plesk with old hosting provider. No manual migration is done.

7. Do not know to develop website. Any tools available to develop website ?

Ans: We have Softaculous Auto 1 Click Installer available with pre-setup of 350+ top applications available in the internet. Install Wordpress, phpbb3, Joomla, Drupal, Prestashop, Magento, OpenCart, Dolphin and many others. Also we offer website designing service to bestow customized web designs to ensure your business have a unique digital presence.

8. What is the main disadvantage of this service?

Ans: Well, if your want administrative level of access then this hosting service is not what is apt to you, because this hosting service does not feature root access over the server. For higher level of access VPS Hosting can be chosen.

9. Can I divide my hosting plan and resell to customers?

Ans: No, though you can host multiple domains with this service, you cannot subdivide plans and resell to your customers. To be able to resell, you can go with SSD Reseller Hosting or else for higher customization you can go with VPS service.

10. Is assistance provided to recover and restore the lost website data and file?

Ans: We will definitely assist you in restoring your website backup whenever needed. Our off-site backup servers store daily backups, weekly backups and monthly backups. A set of 4 backup`s is stored within our off-site backup servers. You can request for offsite auto backup whenever required and you can have your data backup as soon as the payment is received.

11. Do I need to register a new domain to get started with this affordable service?

Ans: No, you can use your existing domain with Scopehosts best hosting service without having to register or buy a new domain name. To do so kindly select the option of using an existing domain name during the order process. In case of any queries, you can contact our support experts available 24/7.

12. How can I manage website, databases and email accounts?

Ans: This affordable hosting service comes with plesk access, the most preferred and efficient industry-standard control panel. With plesk you can easily manage website, database and can add or delete the email accounts.

13. Do you allow upgrading current plan to higher plan whenever needed?

Ans: Yes, we allow upgrading of plans. Upgrading to a higher plan is hassle-free as our support team will help you continuously through out the upgrade process.

14. Do you offer customized hosting packages?

Ans: No, with this website hosting service we have pre-defined plans. But you have the option to upgrade your hosting plan to a higher plan or upgrade the resources.

15. Do you support ASP on Shared Server Hosting?

Ans: Yes, we do support ASP, as we provide this service on windows platform.

16. How do I pay for my service?

Ans: We support online payment gateways such as PayPal, WebMoney, Bank Transfer, PayU, DotPay, UnionPay, Qiwi, iDeal, Yandex.Money, AliPay, TrustPay & GiroPay.

17. What if the bandwidth usage limit is exceeded?

Ans: If you exceed the allotted bandwidth limit then your service will be automatically suspended from the server. Your service will be renewed on the beginning of the next month. And we do not provide additional bandwidth with this service.

18. What SSL Certificate do you provide?

Ans: Yes, we do provide SSL certificates as addons to ensure your clients feel safer when transacting with your website.

We provide Domain Validated(DV) ,Organization Validated(OV), and Extended Validation(EV) SSL certificates.

Through client area you can purchase the apt SSL Certificate sufficing your website requirements or you can contact our sales support team for more details.

19. Do you impose any minimum contract on your service?

Ans: No we do not impose any contract on our services. You can request to cancel our service whenever you feel like. We execute hassle-free service cancellation process. Also we provide anytime moneyback guarantee on cancellation of our services.

20. Do you display ads on my website, if I am subscribed with your service?

Ans: No, we do not display any kind of advertisement or ads on our client website. We only provide the best services to uplift your online presence and do not promote ourselves on your website.

21. How long do you take to set up my account?

Ans: As soon as you are done with payment process, your account will be instantly set up.

22. How many email accounts can I create?

Ans: Creation of email accounts depends on the plan you have chosen. You can know the email accounts limits through your plesk .

23. Does your service allow website at https protocol?

Ans: To get your website on https protocol, you have to buy SSL Certificates, provided as addons with our service. If you are confused about buying SSL Certificate, then contact us we will assist you in buying the most suitable SSL certificate for your website.